Unknownstays (hereafter referred to as “Unknownstays”, “we”, “us”, or “our”) provides services that connect homeowners or authorized representatives who have Units or Properties to rent with Guests or Tenants seeking to rent or lease such Units or Properties, as well as certain rental management services for the Guest and Owner (collectively, the “Services”). The Services are accessible at https://unknownstays.com/ through which Unknownstays makes the Services available (collectively, the “Site”). Reference to the Services includes your use of the Site and Content. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Services.
By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement We reserve the right to limit the availability of the Website, materials, or other products described or offered thereon to any person, geographic area, or jurisdiction we so desire, at any time and in our sole discretion, and to limit the quantities of any such services, materials, or other product provided.
Important Definitions
Guest means a User who requests a booking of a Unit or stays at a Unit.
Guest Agreement is an applicable agreement for Unknownstays to provide Services relating to a booking of a Unit by a Guest.
Owner means a User who creates a Listing via the Services or owns or controls the Unit.
Listing means a posting by an Owner that lists a Unit as available for rental via the Services.
Reservations are subject to Management and Property Owner approval. Online rates are subject to change without notice. All online bookings are not confirmed until we call you and confirm within 24 hours. Should there be any issues with the reservation, you will be contacted within 24 hours.
Owner Agreement is an applicable agreement for Unknownstays to provide Services to an Owner.
Property means a residential or other real property that is made available or leased by a Tenant via the Services.
Unit means a residential or other real property that is made available or booked by a Guest via the Services. In a case where a Landlord and Tenant have executed a Lease, then the term Unit and Property can be used interchangeably as used in the Terms.
Agreement
You must read these terms carefully and thoroughly before using the site and/or our services. This is a legally binding agreement between you and Unknownstays and contains important information about your legal rights, obligations, and remedies related to, and is a condition of, your use of site and/or services. By using the site and/or services, you, or on behalf of an entity, voluntarily accept, agree to comply with, and be bound by these terms and applicable laws and regulations. If you are using site and/or services on behalf of an entity, you represent and confirm that you are an authorized representative of such entity and can legally bind the entity to these terms.
Accounts and Registration
- Your account: To access and utilize Unknownstays, you must register for an account with us. Any account you establish with us is personal to you, and you may not give, lend, transfer, or otherwise allow a third party to access or use it. Your account name, user ID, and any other identifiers you adopt inside Unknownstays remain our property, and we reserve the right to disable, recover, and reuse them if your account is canceled or deactivated by you or by us for any reason. You are accountable for: a. protecting your account information, such as any passwords used to access your account and Unknownstays, and b. any usage of Unknownstays under your account, including transactions and/or payment obligations.
- Age Limit: You must be at least 13 years old to avail of our Services. By using our Services and by agreeing to this Agreement you warrant and represent that you are at least 13 years of age. In case a person is found to be less than 13 years old; Unknownstayshave has the authority to restrict your account. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services.
- Account Registration: If you create an account on the Services, you are responsible for maintaining the security of your account and you are solely liable for all activities that occur under the account as well as any other actions made in connection with it False contact information of any type may result in your account being terminated. When you set up an account on the Site, you must also choose a password. You are solely responsible for maintaining the confidentiality of your password, and for all use of your account. You agree not to use the account, username, or password of another User at any time, nor to disclose your password to any third party. You agree you will not sell or share or otherwise transfer your membership or any membership rights.
Community Conduct
While using the Unknownstays you are a part of Unknownstays and you agree that your use will respect the rights of other members of the community. You agree not to:
(1) restrict or inhibit any other user from using the Unknownstays Site or website content; (2) take any action intended to threaten, intimidate or harass any other user of the Unknownstays, or which is abusive, illegal, hateful, sexually or racially or ethnically discriminatory, otherwise objectionable, or harmful; (3) use the Unknownstays to send unsolicited advertising, promotional material, or other forms of solicitation to other users, except in those specified ways that are designed for such a purpose; or (4) submit, publish, distribute, or transmit through the Unknownstays or its e-mail links materials that do not meet the requirements of these Terms of Use; or (5) impersonate any person or entity or forge anyone else’s digital or manual signature or attempt to gain unauthorized access to Unknownstays or any other person’s computers, software, or data. To interfere with or circumvent the security features of our Services, third-party products, and services, or the Internet. (6) To knowingly transmit any data, send or upload any material that contains viruses, trojan horses, worms, time bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
Prohibited uses
In addition to other terms as outlined in the Agreement, you are prohibited from using the Services or Content:
- For any unlawful purpose.
- To solicit others to perform or participate in any unlawful acts.
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
- To submit false or misleading information.
- To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services, third party products, and services, or the Internet.
- To spam, phish, pharm, pretext, spider, crawl, or scrape.
- For any obscene or immoral purpose; or To interfere with or circumvent the security features of the Services, third party products, and services, or the Internet.
We reserve the right to terminate your use of the Services for violating any of the prohibited uses.
Service Fees
Unknownstays collects service fees from Owners and Guests in consideration for the Services. Taxes may be imposed in addition to the Service fees, which will be reimbursed to the local taxation authority for the Unit by Unknownstays. If you are the Owner, you are completely responsible for defining your responsibility to record, collect, and remit Taxes linked to the Units. Unknownstays will send Owners their balances using the payment methods given in the Services. Unknownstays will collect service fees from Guests for select specified Services and remit amounts payable to local service providers for such services directly. Please be aware that Unknownstays may deduct foreign currency charges for any payments made in currencies other than US dollars.
Terms for Guests
When you, as a Guest, choose to enter a transaction for the booking of a Unit, you accept and acknowledge that you will be bound by any terms, conditions, regulations, and limitations imposed by the Owner and Unknownstays at the time of booking. The guest agrees and acknowledges that any terms, rules, regulations, and limitations imposed by the Owner and Unknownstays at the time of booking apply to the Guest’s stay. You agree to pay Unknownstays the full amount of any booking. At Unknownstays’ discretion, you accept that the company has the option of either verifying your credit card or obtaining a pre-authorization for the entire fee. According to these parameters, Unknownstays will collect the total charges, as well as the pricing terms specified in the relevant Listing and booking terms. A third-party payment processor or one of the payment methods listed on the Services may be used to charge the credit card provided as part of the booking request. As part of the Guest Agreement, you also authorize Unknownstays to charge your credit card in the event of damage to a Unit. You will receive a confirmation email after your confirmed booking transaction has been completed.
Intellectual property rights
“Intellectual Property Rights” means all present and future rights conferred by statute, common law, or equity in or about any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by the Operator or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with the Operator. All trademarks, service marks, graphics, and logos used in connection with the Services are trademarks or registered trademarks of the Operator or its licensors. Other trademarks, service marks, graphics, and logos used in connection with the Services may be the trademarks of other third parties. Your use of the Services grants you no right or license to reproduce or otherwise use any of the Operator or third-party trademarks.
Limitation of liability
To the maximum extent permitted by law, Unknownstays, or its subsidiaries, affiliates, successors, assigns, partners, and respective officers, directors, employees, contractors, agents, or other legal representatives, shall not be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, use, or data, or other intangible losses, resulting from the use of, or inability to use, ser Unknownstays will not be liable for any loss caused by hacking, tampering, or other unauthorized access or use of services or your account or the information contained therein. Third parties acknowledge and agree that the essential purpose of this section is to allocate the risks under these terms between the parties and limit their potential liability given the fees charged under these terms, which would have been substantially higher if Unknownstays were to assume any further liability other than as set forth herein.
You agree that, under no legal jurisdiction, including, but not limited to negligence, breach of warranty or condition, breach of contract, will Unknownstays or its owners, officers, directors, affiliates, contractors, employees, or agents, be liable to you or any third party acting on your behalf for any indirect, incidental, special, consequential, punitive, or exemplary damages or damages for loss of profits, goodwill, use, data, or other intangible losses or the cost of any substitute equipment, facilities or services arising from or relating to the Terms or your use of or your inability to use the Service, or for any damages arising from or related to the Terms. Notwithstanding the foregoing or anything else herein to the contrary, Unknownstays will not be liable to you or any third party acting on your behalf in any way for a trial program or your provision of an individual’s personal information Unknownstays. You further agree that the foregoing limitations will apply to the third-party liability of any kind.
Severability
All rights and restrictions contained in this Agreement may be exercised and shall apply and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, or invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid, or unenforceable by a court of competent jurisdiction, the parties intend that the remaining provisions or portions thereof shall constitute their agreement to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
Legal Jurisdiction
If you are residing in a jurisdiction that restricts the ability to enter into agreements such as set out in these Terms of Use, you may not enter into this agreement or use this Website. Furthermore, if you are residing in a jurisdiction where it is forbidden by law to participate in the activities or services offered by this Website, you may not enter into this agreement or use this Website. By using this Website you are explicitly stating that you have verified in your jurisdiction if your use of this Website is allowed.
We make no representation that materials on this Website are appropriate or available for use in all locations. Those who choose to access the Website do so on their initiative and at their own risk, and are responsible for compliance with local laws, if and to the extent local laws are applicable.
Links to other resources
Although the Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Services. Your linking to any other off-site resources is at your own risk.
Exclusion of warranty, disclaimer
YOU AGREE THAT YOU USE THE SITE AT YOUR OWN RISK. THE SITE AND ANY RELATED INFORMATION, CONTENT, AND/OR MATERIALS ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND. UNKNOWNSTAYS HEREBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE; OTHER THAN THOSE WARRANTIES WHICH ARE IMPOSED BY AND INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT. UNKNOWNSTAYS DOES NOT WARRANT THAT THE USE OF THIS SITE WILL BE UNINTERRUPTED OR AVAILABLE AT ANY TIME OR FROM ANY LOCATION, SECURED, OR ERROR-FREE. NOR IS THIS SITE GUARANTEED TO BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.
Indemnification
You agree to, upon request, defend, indemnify and hold harmless Unknownstays its affiliates, and their respective directors, officers, employees, shareholders, partners, or agents from any liabilities, claims, demands, losses, and expenses, including attorneys’ fees, which arise directly or indirectly from or relate to:
- Any breach of these Terms of Use for which you are responsible.
- Any User Materials submitted by you or through your Account.
- Your use of this Website or transmission of any materials or other content through this Website.
We reserve the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not, in any event, settle any such matter without our prior written consent. This indemnification section will survive any termination or expiration of these Terms of Use.
Your comments and Feedback
Feel free to email your comments, suggestions, and feedback (“Comments”) to Unknownstays at the e-mail addresses provided on this Website. You agree to any Comments you provide, via e-mail or otherwise, that: (i) Unknownstays have no obligation concerning such Comments; (ii) such Comments are non-confidential; (iii) we may use, disclose, distribute or copy such Comments and may use any ideas, concepts or know-how contained in such Comments for any purpose and without restriction or obligation to you and payment of any royalties to you; and (iv) such Comments are truthful and do not violate the legal rights of others.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Services.
Contacting us
If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below: